No-one in the growing
crowd seemed to know what to do with the poor girl, who had pretty much frozen
from the shock. The flames were smaller
now, steadily eating away at her clothes and she was eerily silent. After the
initial surprise, I jumped up and went over to try and encourage her onto the
floor to help put out the fire. However, she didn’t want to go! And why would she
listen to a wildly gesturing foreigner with crazy ideas?
I felt like I could
hear the seconds ticking by, dreading the injuries she might be sustaining with
every passing moment. Thankfully someone found a broom and began beating the flames
out. She was ushered to one side and some colleagues herded her to the sink
where they feebly splashed water on her arm and cooed over her somewhat reduced
fringe. Very luckily, that appeared to be the extent of the damage. She still
hadn’t made a sound.
Feeling like there was
very little we could do, given our lack of mandarin, we retired to our tea pot.
We were left wondering how on earth a hot pot restaurant, which has stoves on
every table, has not a single fire extinguisher or fire blanket? Not even a
handy bucket of water or sand? Why is no-one in the whole place trained in first
aid, or putting out fires? And why are the waitresses all wearing highly flammable
uniforms?
Half an hour or so later,
the injured girl re-emerged, got into a taxi and was, I hope, taken to
hospital. To my absolute horror, there was a dry, white fluffy towel draped
around her burned arm. Writing this now, I feel terrible that I didn’t do more
to help her. I could have plunged her arm into the fish tank! That would have
been far more effective than little splashes from a tap. I could have taken the
fluffy towel, wet it and put it back. But the language barrier is so great and
these ideas so foreign. Why would she or her colleagues have allowed me to do
any of these things? Should I have tried harder?
We might get fed up with
the sometimes over-zealous health and safety laws in England, but the responsibility
and duty of care that employers legally have for their employees is literally
life-saving.